Saturday, April 28, 2012

Ask AC: HTC One S voice mail notification issue

HTC One S

Ingram1225 asks in the HTC One S forums,

Anyone have voice mail notification issues? Like always saying you have voice mail? Seems to be a rampant HTC issue with all their phones.

I did listen to all my voicemails... even deleted the saved ones. My One S keeps notifying me that I have a new voicemail... and when I check there are no new voicemails.

As Ingram1225 mentioned, this is a quirk on a lot of HTC Android phones, and not particular to the One S. When you activate or put your SIM in a new HTC Sense phone, sometimes you get a voice mail notification. It happens seemingly at random, and nobody is 100-percent sure how to prevent it. Good thing it's easy to fix!

Grab another phone, it could be a landline, another cell phone, or even a call from Google Talk, and call your number. Don't answer it, you need to let it go to voicemail. When it does, leave a message. Now go back to your phone with the stuck voice mail notification. You should now have two voice mails showing, the "stuck" one and the real one you just left. Call your voice mail service from your HTC Sense phone, and listen to and delete the new message. That should fix your problem, and you're good to go until you get another new HTC phone.

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